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Whitaker Farms Home Delivery and Shipping

1 Sign Up

Create an account and enter your location to find out if you're in our delivery area.

2 Shop

Browse the store for your favorite cuts, make sure to shop the bundles and specials for the best deals!

3 Relax

Your order will be delivered in an insulated cooler box on delivery day. You don't even need to be home - just place the order in your freezer at your earliest convenience.

Shipping FAQs and Price Explanation 

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Online Shopping is inevitable for all of us now.  While you may not think twice about a new pair of shoes getting shipped to your doorstep, the fulfillment of grass fed and pasture-raised meats requires quite a bit more thought, and logistics. At Whitaker Farms we ship all of our meats frozen using insulated coolers with either gel packs or dry ice.  To make sure that our meat arrives at the proper temperature at your door we limit our shipping region to 2 day ground.

GROUND SHIPPING 

Ground shipments will either arrive via a courier service which we contract out - or through UPS.  This just depends on how far away your home is from our farm.  If you're close enough to have our couriers do the delivery, these are the current prices:

        - Home Delivery on orders over $125 is FREE

        - If your order is under $125 we charge a $15 fee (more details below)

        - Egg orders are available through our courier service

If you live outside of the area that our courier service covers, we will ship your order via UPS. Those rates are listed below:

        - If your order is under $175 we charge a $20 fee

        - Home Delivery on orders over $175 ship FREE

        - Minimum Order Price For UPS orders is $100

        - We do not ship eggs via UPS

NON-PERISHABLE SHIPPING

If your order is just for some gear, t shirts, or beef jerky, we charge $10 nationwide.

Often times people find that its more cost effective to wait and place a big order as opposed to placing small orders throughout the month.  While we realize this might take more planning and be inconvenient, you will save more money and help our environment out.We realize that big companies have tricked us into thinking shipping is free, but in all reality it's just built into the price of the product.  Whenever I see an add for free shipping i think "somewhere, someone is paying for this product to be shipped."  We're just saying that if you order enough product, we're happy to eat the costs.   

FAQs

When will my order arrive? 

Orders fulfilled by our courier service will arrive on Tuesday.  Orders placed via UPS will arrive on Tuesday or Wednesday, depending on your location.

My order came partially thawed, will I die if i eat it? 

Nope, you'll be just fine.  Although most of the boxes arrive fully frozen, some do experience partial thawing.  The concern here isn't necessarily how frozen the meat is, but what temperature its at.  For whatever reason a common misconception is that meat will somehow go bad if you refreeze it.  Because of the packaging of our meats, freezing and refreezing of products is completely safe and won't harm you, the meat, or the people you serve it too.  All of our meats are vacuum sealed and won't experience quality or moisture loss due to the fact that air can't get in the packaging.  For more information on this, check out this article written by the FSIS (Food safety inspection service) courtesy of the UDSA. Freezing and Food Safety. 

Do I have to be home to accept delivery?

No, our delivery drivers will simply drop off the box.  As soon as you get home, just unpack and pop it in your freezer!

Ordering Policies 


Order totals are estimated

Since many items are priced by the pound, your final total may be a little more or less than your order's initial estimated total. Once finalized, your total will be charged to your credit card on file and your receipt will be emailed.

Payment is required before delivery

We accept all major credit/debit cards and Venmo. At the time of placing your first order you will be prompted to add a credit card to your account. Once finalized, your order's total will be charged to your card on file and your receipt will be emailed. If you prefer venmo, let us know. 

Short stock items


Please understand that Whitaker Farms is a small farm not a large warehouse. If an item becomes unavailable your final total as well as any applicable delivery fees will be reduced, or we will contact you to replace an item. 

Our Guarantee

We Guarantee the product to arrive and remain frozen until 7pm.  Partial thawing is normal and product can be placed directly in the freezer without issues. 


Did you Know? 

We also offer pickup locations throughout Tennessee and Kentucky.